Apache Druid

24/7 Apache Druid Support & Consulting

24/7 SLA production support + root cause fixes.
Query performance, ingestion, and infrastructure optimization.
Apache Druid on AWS, Azure, GCP, Kubernetes, and on-premise.
The world's most trusted independent Apache Druid partner.
Senior engineers only. No lock-in. $0 in license fees.

Connect with our engineers

10

years of Druid experience

300+

production clusters supported

50%

faster and cheaper after Deep.BI tuning

$0

in license fees

Running Apache Druid in production? Where things get challenging – we step in:

Query timeouts and dashboards too slow for production use

Ingestion lag, Kafka indexing failures, or missing segments on Historicals

Cluster instability and services restarting without clear root cause

Cloud costs growing faster than data — cluster never properly tuned

Paying a premium for a commercial Druid vendor with no exit path

No internal team with enough Druid depth to own it confidently

From evaluation to production — we cover your entire Druid journey:

Architecture & technology evaluation

Deployment, rollout & security

Migration or upgrade support

24/7 Incident management SLA

Performance optimization

Custom features & CVE fixes

What do you need help with?

Apache Druid Product Issues

Urgent help!

Data ingestion problems, Kafka Indexing Service failures.
JVM exceptions, memory or I/O problems.
Missing segments on Historicals.
Zookeeper or metadata store problems.
Druid SQL issues — slow queries, wrong results, timeouts.
Service startup failures and general stability issues.

Get a free consultation: We'll hop on a call with you within 24 hours.

See pricingGet help now

Support & Maintenance

Ongoing / 24/7 SLA.

24/7 incident management with defined SLA tiers.
Proactive 24/7 monitoring — we catch issues before you do.
Root cause analysis + prevention plans after every incident.
Daily maintenance, regular upgrades, and security patches.
Performance tuning and hardware optimization.
SLA options: next business day, 24h, 8h, or 4h reaction time.

See pricingDiscuss SLA options

Development & Consulting

Architecture, Migration, CVE, Security.

Architecture & technology evaluation — help choosing the right Druid setup for your workload.
Deployment, rollout, and security hardening — on-prem or cloud.
Druid upgrades and migrations: no-downtime, safe, and automated.
Migration from commercial Druid distributions to open-source.
Custom features development and upstream Apache Druid contributions.
CVE tracking, security patch delivery, and vulnerability remediation.
Automations and containerization (infrastructure as code) — on-prem or cloud.
Custom workflows and integrations: Flink, Spark, Kafka, Java, Scala, Python.

See pricingReview your case

Apache Druid training

Online or on-site.

Proven: dozens of engineering teams trained on production Druid environments.
Covers setup, scaling, optimization, and best practices.
Tailored to your team's specific cluster and use cases.
Available online or on-site, half-day to multi-day programs.

Standard training modules:

Introduction to Apache Druid.
Druid installation & architecture.
Druid data loading & ingestion.
Available online or on-site, half-day to multi-day programs.
Druid administration & optimization.

See pricingRequest training

Managed Apache Druid

On-premise, AWS, Azure or GCP.

Go live within days.
DevOps, daily maintenance, and upgrades included.
Deep.BI tools included: Deep Explorer, Deep Predictive Cache, Deep Segment Reader.
Connecting to Druid-supported data sources (e.g. Kafka, Flink) included.
Performance tuning and hardware optimization included.
Security hardening and CVE patch delivery included.
High availability SLAs, proactive 24/7 monitoring.
Supported on AWS, Azure, GCP, Kubernetes, and on-premise.

See pricingGet managed Druid

FAQs

Looking for something out of the box? Explore our tools for Druid: Deep Explorer, Deep Predictive Cache, Deep Segment Reader, Deep Watch.

Tools for Druid

Trusted by:

...and many others.

What our clients say:

«It has truly been a pleasure working with Deep.BI over the years. Their support for our security and observability platform, along with the underlying pipeline of Druid, Flink, Kafka, and NiFi, has been invaluable. This collaboration has been both rewarding and impactful, and we greatly appreciate their expertise and partnership. We look forward to continuing this strong relationship».

Ravi Raman, Global Head – AIsaac Product Engineering

24/7 Apache Druid Support & Consulting

10

300+

50%

$0

Running Apache Druid in production? Where things get challenging – we step in:

From evaluation to production — we cover your entire Druid journey: