Deep.BI is an engineering company that supports open-source StarRocks in production, 24/7. We also support Apache Druid and Apache Flink. Our engineers have supported 300+ production clusters over 10 years, and P0/P1 incidents get a response in under 1 hour.
On SLA + Maintenance plans we also ship CVE fixes, custom releases and upgrades for the StarRocks version you run.
...and many others.
300+
production clusters supported
100+
enterprises served
10 years
in business
Under 1 hour
P0/P1 response, 24/7
Chose Deep.BI over a vendor distribution to support its StarRocks platform. We ship custom StarRocks builds for RHEL 9 on Graviton ARM across several 3.5 releases, plus a backup and restore solution the open-source distribution doesn't include. 100% of tickets were inside the SLA window over the first 9 months.
Runs StarRocks and Flink as the core of its data warehouse, with high-concurrency, upsert-heavy analytics. We designed and built the platform, including a Flink CDC pipeline, and we maintain the StarRocks build it runs in production.
«It has truly been a pleasure working with Deep.BI over the years. Their support for our security and observability platform, along with the underlying pipeline of Druid, Flink, Kafka, and NiFi, has been invaluable. This collaboration has been both rewarding and impactful, and we greatly appreciate their expertise and partnership. We look forward to continuing this strong relationship».
Ravi Raman, Global Head – AIsaac Product Engineering
P0/P1 response in under 1 hour. Every incident on a 24/7 plan gets a root cause analysis and a post-incident review.
CVE fixes, custom releases and upgrades on the StarRocks version you run, on SLA + Maintenance plans.
We support open-source StarRocks, every version, on cloud, on-prem or Kubernetes. If you end support, your cluster keeps running on standard open-source StarRocks.
Engineers in the USA, Europe, India, Brazil and the Philippines.
We sign NDA, MSA and SOW and complete your security and vendor questionnaires. SLA clients get incident and SLA reporting and regular service reviews.
The same team and the same contract can cover Apache Druid, Apache Flink and the pipelines around them.
24/7 support, upgrades and tuning for Druid clusters, plus the open-source Druid tools we build and maintain.
Support and engineering for Flink streaming jobs, including CDC pipelines that feed StarRocks.
Production support for YugabyteDB clusters. Tell us what you run and we'll scope coverage.
Deep.BI has served 100+ enterprises across the USA, Europe, Latin America and Asia, building and operating real-time analytics platforms.
Our engineers speak at industry events about our open-source tools and the production platforms we support.
